Nollywood actor Ali Nuhu has been announced the face of the Nigerian Telecom Consumer Campaign which starts next week. According to Tony Ojobo the Dir
Nollywood actor Ali Nuhu has been announced the face of the Nigerian Telecom Consumer Campaign which starts next week. According to Tony Ojobo the Director of Public Affairs for the NCC , “All is now set for the flag off campaign of the Nigerian Telecom Consumer. It is billed for Wednesday, March 15, 2017 which coincides with the 2017 World Consumer Rights Day (WCRD) with the theme “Building a Digital World Consumers can trust”.
Consumer protection and empowerment is one of the eight pillars of the 8-point agenda of the Commission and for which it is dedicating 2017 to the welfare of telecom consumers. Key components of the year of the telecom consumer include: Creation of greater awareness on Quality of Service (QoS); Electromagnetic Fields (EMF); Do Not Disturb (DND) which consumers can use to stop unsolicited text messages and Key Performance Indicators (KPI) on Quality of Services especially as it affects drop calls.
Only recently, the Commission read the riot act to operators on poor quality of service, especially drop calls and poor network services in general. The NCC’s toll free line – 622 through which consumers can reach the Commission in cases where service providers fail to resolve their complaints.