GTbank introduces indigenous languages in ATM banking operations

GTbank introduces indigenous languages in ATM banking operations

Nigeria’s foremost financial institution, Guaranty Trust Bank Plc has taken the lead in the introduction of three indigenous languages into banking op

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Nigeria’s foremost financial institution, Guaranty Trust Bank Plc has taken the lead in the introduction of three indigenous languages into banking operations via Automated Teller Machines (ATM) across the federation. The three indigenous languages are Yoruba, Igbo and Hausa in addition to the English language which is in use across banks in Nigeria. With the introduction of the languages, a customer who wishes to use the ATM in any branch of GTbank is prompted by a software to chose preferred language before commencement of transaction once the debit card is slotted into the machine.

The GTbank ATMs offer customers easy access to their funds 24 hours every day.
“It allows you to quickly and conveniently carry out 100% of your banking transactions with your debit card, and also enables you to carry out a cardless cash withdrawal”, the bank said.

The features also allows customers to make payments for bills such as electricity bills, Cable TV bills and airtime recharge. It also allows for funds transfer from own account to third party within GTBank or to any other bank’s account in Nigeria. The features also allows for ticket bookings i.e. airline, event, cash withdrawal (both local and International bank cards) balance enquiry, PIN change, update phone Number and register for SMS alert. You can also request a mini statement, cardless withdrawals (PayCode), Link your BVN to your account, hot list your card and open an account.

The introduction of indigenous language has been well received among customers with many saying it will no doubt make ATM banking operations available to those who do not understand the English language but can read and write indigenous languages.